Shipping Policies
Shipping Information: We offer Free Shipping to orders $35 or more. Free Shipping is sent out USPS First Class Mail. If you read the update in red above, you will realize that this mail will be processed slower than normal and to expect delays. If you need to receive your order by a particular date, I strongly urge you to upgrade your shipping to UPS or Fedex. When your item ships, you will receive an email with the tracking number as well as the carrier information. The number may not show or be updated within the shipping carriers system even though it has shipped. Rest easy that your order is on its way (and try not to stalk the mail or delivery carrier…too much). Beach sand jewelry is made to order and processing time can be found in the announcement bar on the website. Our holiday and sale items ship within 1 business day of ordering; however, some orders may take up to 48 hours (business) to process.
SHIPPING UPDATE EFFECTIVE 01/25/2022: PLEASE BE AWARE THAT THERE ARE DELAYS WITH SHIPPING RIGHT NOW DUE TO THE COVID TESTING KITS. I'VE NOTICED ORDERS HAVE BEEN DELAYED BY A FEW EXTRA DAYS SO PLEASE BE PATIENT! THANK YOU!!
Please Note: We are NOT responsible for lost, stolen or undeliverable packages. If you’d like to insure your shipment via USPS or UPS, please contact us prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer. In the rare event of a USPS or UPS failure, please contact them with any questions or concerns.
International Shipments: Delivery for international orders varies by country but takes an average of 7-14 business days. Please note we cannot control customs delays and are not responsible for lost or stolen packages. Returned packages do incur a $14.99 return fee. Any additional customs fees that are incurred are the buyers responsibility. We ship all over the world.
Once your international package has shipped, you’ll receive an ID number. This is NOT a tracking number, but a parcel number that often shows as being in Cape Elizabeth, ME, even when it’s well on it way to you. This is because Maine can be a little slow in the mail department. If you’d like a tracking ID, we can ship via FedEx or DHL, however shipping costs will increase considerably.
Delivery: We ship to the ship to address listed on the order confirmation. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the buyer. Make sure you look twice and confirm that your address is right.
We also DO NOT ship to Military addresses. Your order will be automatically cancelled if you try to ship to a Military Address.
Express Orders: Express orders must be received before 1EST to be shipped that same day. Beach Sand Jewelry is made to order so it's not eligible for same day overnight shipping. We can provide overnight shipping for Beach Sand Jewelry after it's already made. A small rush fee applies.
If you ever need to contact a shipping carrier re: your package delivery, here are the phone numbers that we currently have on file for them below: